Policies

Wavy hair dyed pink with highlights, shown outdoors in sunlight.

Cancellations and Rescheduling

We do understand that life happens, but we kindly request 24 hour notice for cancellations or changes to an appointment. A fee will be charged for less than 24 hours or no show. 

Late Arrivals

We recommend arriving 10 minutes prior to your appointment, 15 minutes late may result in having to reschedule your appointment,

Deposits

Some services may require a deposit at the time of booking.

Refunds

Services are non-refundable. We are committed to our clients satisfaction and offer adjustments when needed within two weeks. Products can be refunded for dollar amount or credit to your salon account. Brushes are non refundable following the health department guidelines.

Furry Friends

While we love our furry friends, we kindly ask that you leave them at home during your appointment.

Please refer to Westport health department for guidelines

Lost or Damaged

"We are not responsible for any lost or damaged clothing. For your convenience, we provide private dressing rooms and robes so you can change comfortably before your service."